Category Archives: Communication Skills

How To Build Relationships Not Enemies In Your Circle

Each time that you begin a new job, move to a new location, or simply feel the need to branch out in your social life, you will need to use the important skills and subtleties involved in fostering new relationships. You won’t want to become best friends with every person you encounter, of course. But a friendly rapport with the people around you makes and environment more relaxed. When you build relationships not enemies, you are more likely to have people to turn to if you need help. Whether you are working on a new project on the job, or painting your house, it is always useful to have people around that can help you. Here are some pointers for how to do that.

Learning names.

Names are extremely important to the development of a relationship. Although it is certainly possible to have a friendly rapport with someone whose name you do not know, names make the relationship much more personal. When you meet someone, introduce yourself by name and ask them what their name is. I always have trouble remembering a name when I initially learn it, so I try to repeat it three or four times, either in my head or in conversation. I try to mention that person’s name a few times afterward, and then greet them by name.

Show Interest

Show your interest in the person’s life outside of the arena that you share. If you are meeting a neighbor, ask what they do for work. If you are meeting a co-worker, ask what they like to do for fun. Make sure you do not ask anything too personal, and that you don’t come off as creepy or intrusive. But a healthy inquisitiveness let the person know that you care about getting to know them.

Tell Them About Yourself

If you ask the person about their life but offer no details about your own, they may feel suspicious of your motives. Conversations should flow naturally. When someone else shares a detail, you should share one as well. This will be easier if you have common hobbies or interests. When that happens, relationships are often formed quickly. When you are sharing about yourself, be careful not to share too much too quickly. It is one thing to talk about your interest in gardening, and quite another to discuss in detail your messy divorce.

Talk to Them Again

After the initial conversation, make sure you keep open the lines of communication with someone. This will let them know that your interest was more than perfunctory. If your relationship does not end up expanding beyond daily greetings, that is fine. But if you sincerely enjoy talking with the person and want to spend more time with them, invite them out.

You do not have to be best friends with everyone, or to be social with everyone. Some relationships are simply cordial. There are people that you greet on a daily basis and never have a long conversation with. But these friendly greetings in themselves constitute a relationship, and can help you in your goal to build relationships not enemies.

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Project Management: The Gap Between Want & Get

Unreliable spec coupled with a fixed priced project is the ultimate Project Manager’s nightmare. But even though we know this, there is still often a deficit between the needs of the project and the budget assigned to it.

The main block to solving these sorts of problems is the issue of risk and who dares to take it, and in a fixed price project the risk usually lies with the supplier, whereas with T&M the customer tends to take the risk. The risk in most projects is overrunning, with the cost of any work or resources after the scheduled completion date falling with one of the parties.

Theoretically the supplier should shoulder the risk in a fixed price project, as it is they who have set the price and timescales, and they who get the profit if the project comes in under budget. If it comes under they make more profit, if it goes over they are covered by the contingency that they probably added, so unless the project comes in really late everyone’s happy , and even if it does come in really late then surely it’s the suppliers fault so they should take the hit. Or is it their fault?

Wrong. In nearly all cases it is likely that the suppliers initial estimate was negotiated down in terms of cost, or up in terms of spec. They know what they can do for waht price, but most customers will negotiate and if the supplier doesn’t agree then plenty others will so they are forced to come to an arrangement-often a fixed price project planned with very little margin for error, which is most certainly a risk.
Even in cases where an overrun is completely the fault of the supplier, they still need to make a profit, and running at a loss is not a way to do this. So when this occurs a supplier may scale back the project, underdeliver or ‘cut corners’. Then the dread ‘change request’ excuse rears its ugly head, and we’re in territory no one wants to be in!

Assessing what the initial needs were/are rather than focusing on how to go about achieving them or what it will cost, is one way out of this scenario. By taking this view you are able to assess the gap between what is required and what can actually be done.

Project Managers can minimize the size of the gap by ensuring that the customer can see what they are going to get as soon as possible, which may mean showing small portions of work at a time. By doing this the want vs get battle is reached and resolved sooner and the project can continue efficiently.

We call this “Minding the Gap” and it takes a skilled project manager to employ this alone. By implementing strong project management software they can give themselves a helping hand, as bugs, issues and milestones are flagged automatically allowing them to be responsive and efficient

Learn more about bug tracking. Stop by Countersoft’s site where you can find out all about project management software and what it can do for you.

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The New iPod Video Is Bought More By Men

The small device has improved significantly since the last models launching and the main evolution is represented by the capacity of playing videos.

Still, the new iPod video is not all about watching movies or music video clips, as it has various improvements since the last model, different accessories and improved capacities. As the producing company Apple claims, regarding the evolution of the product: Witness the evolution of the revolution. First it played songs. Then photos. Then pod casts. Now iPod plays video.

IPod video, just like the previous generations of iPods, can import photos in digital format from either a camera or a card reader. One of the best options for these is the Apple Camera Connector, which works with both a camera and a USB card reader. Still, the usage of the Apple Camera Connector or Belkin Media Reader (for the other generations of iPods, excluding the iPod video, which is not compatible with Belkin) might cause the intense usage of the battery of the iPod, as well. With the USB 1.1 camera, the battery remains half charged after the procedure. While transferring the pictures with the UBB 1. camera, the iPod shows the thumbnails of the imported images. At the end of the transport, the images can be browsed, but they can not be displayed on TV.

The new iPod video provides some options for the photo album, due to the high quality of the images and pictures. These can be rated or they can form slideshows and a major plus this fact that the new iPod video.

Another characteristic of the 5th generation of iPods which is connected with the photo feature is the large color screen that this version of the iPod provides. The screen is the largest-yet display which was created since the appearance of these items on the market. Even more, the screen shows sharp texts and optimized brightness; so long titles can be read easily. Due to this fact, the photos are large and sharp, as well. Even though the company Apple advertises the new battery life (which became 20 hours from 16 hours of the last model of iPods), the battery runs down quickly if the backlight is on.

The photo importing and saving feature of the new iPod video has significantly changed in comparison with the last model of these devices, which lead to a better response from the public and a more optimized device. With the new range of importing and saving pictures, the video iPod presents improvements in this domain, together with the obvious improvements in the video processing. The Apple company symbolizes the capacity of the new iPod video.

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Can an Answering Service Save My Business Money in 2010? It Sure Can.

Think technology has absolved your business from needing an answering service? Think again — today’s answering services are more sophisticated than ever, and the best of them have evolved into perfect, simplified solutions that solve your telephone answering headaches easier than ever before. We’ve put together 5 reasons your business needs an answering service this year.

#5: It’s All About Simplicity.

As the technology advanced, it became clear that the real strength in using an answering service was in how simple it could make answering basic, low-level questions. Since then, thousands of companies have discovered how easy it is to let someone else simply handle that side of the business, so they can focus on what matters.

#4: This is Outsourcing Done Right.

The best answer services don’t pretend they can take over every aspect of your business’s phone service — it’s not realistic. What they do promise, however, is to outsource the kind of questions that every company faces daily, the basic, simple things that an FAQ or a newer employee could probably answer without problems. There’s nothing wrong in using a great answer service to respond to those.

#3: Computers Have Changed Everything.

Thanks to the rapid scaling down of hardware, it’s really not important to have a room (or an entire floor) of your corporate HQ dedicated completely to responding to telephone calls. Thanks to modern servers, it doesn’t even have to be in the same area as you.

#2: It’s Much Less of a Hassle Than It Was.

Also, thanks to technology, you can receive notifications about answering service-received calls with more speed and convenience than ever before. Whether via email, SMS, or several other methods, getting recordings or transcriptions of the phone information your business requires has never been simpler.

#1: You Know Exactly What You Spend.

Because everything is digital, there’s no issue about keeping track of your costs and savings. It’s extremely easy to know where your company is spending money on its answering service, and where things can be improved. You’ll get in-depth reporting that simply wasn’t possible, even 10 years ago.

Office Answering Service is a great solution not only for business sector, but for medical sector too. From a one physician office to multiple physicians, Medical Answering Service company agents will be there to speak to your clients 24/7, so you will never miss another critical call again.

3G Mobile Broadband Wireless Router

Designed by NetGear, the 3G wireless router is your chance to get Internet connection regardless of where you go. Besides the 3G wireless router, you will also need a broadband data plan and an activate 3G USB modem in order to create WiFi locations in home offices, campsites and various other locations. The setup is very easy, the router includes a double firewall for advanced network security and a power saving mode when you shut down the WiFi signal.

The 3G wireless router is lightweight, compact and comfortable to travel with. Nevertheless, you need to get a power inverter for conventional AC adapting, and you’ll be able to maintain a good connection on the go. This will even enable you to use the 3G wireless router for your laptop in the car, without drops in the signal. This device is truly rewarding for whenever you have to keep the network functional while remaining mobile and flexible.

A compact 3G wireless router can help one create very good networks, although lots of users consider such a device lower in quality than a DSL router. The problem seems to be the fact that the 3G wireless router depends on ongoing support from the manufacturer, and it could pose difficulties when using a 3G USB modem too. The connection manager usually pre-sets the modem when installing it on the PC, but this may not always be the case.

As for the installation of the 3G wireless router, it takes very little and poses no challenges at all. You just need to plug in the USB modem, press the on button, and you’ll get the connection running almost instantaneously. If you use the WiFi to connect your computer to the network you’ll need to create a password, a router name and carry on with several other details. Even with all these, and it will only take a few minutes before you’re locked. One less strong point for 3G wireless router is the speed.

We should once again emphasize the fact that with 3G wireless router designs, it is flexibility and mobility that sell, not speed. If you purchase a 3G wireless router, then you probably need a network connection while you are away. Let’s say that if you connect two computers and three phones, the speed will be a bit sluggish but it will work. Plus, the connection is not difficult to maintain. The device actually works as it is supposed to, no surprise about that.

The writer is an avid Tech Stories, portable gadgets and portable accessories writer. Read his current write-ups on Apple 3G iPhones and follow as he shows you where to get cheap iPhones to use with the wireless 3G router.